How the seAp team can help
Sometimes we all need help to speak up about things that concern or worry us.
If you have been let down by your local health or social care services it can be hard to know where to turn. You may not feel confident about getting back in touch with your local authority, hospital or other service provider, or know who you need to contact. Perhaps you don’t quite know what you want to say? Or the right questions to ask?
Our advocacy services can help you resolve your issues or concerns and help you have a say in the way you, or someone you love, are cared for.
Not sure what advocacy is or how an advocate can help you? Find out more.
seAp is an independent charity that provides free independent and confidential advocacy services
They provide independent advocacy services to help resolve issues or concerns you may have about your health and wellbeing or your health and social care services. Their aim is to ensure that:
- You are in control of decisions which are made about you
- Your experiences, views, wishes and feelings are heard
- You can contribute to improving the health and care services you use
Online Help to Prepare for Benefits Assessments:
seAp advocacy has launched c-app.org.uk, an innovative digital service to help people going through the process of applying for disability related benefits. The site gives users all the basic information they need to know about Personal Independence Payment (PIP) and Employment and Support Allowance (ESA).
By using this app, our aim is to ensure that at your interview:
- You are in control of decisions which are made about you.
- Your experiences, views, wishes and feelings are heard.
- You can contribute to improving the health and care services you use.
The C-App app can help you to:
- Understand what the benefits are and how to apply.
- Understand the forms and the assessment processes.
- Know how to answer the questions in your assessment.
- Know more about your rights.
You can also practice, at your own pace, the sort of questions you'll be asked. This will help you to:
- Be more confident about the forms and ready for your assessment.
- Get clear about what you need to mention in your assessment.
- Get an idea of whether you'll qualify for benefit, and at what level, when you do the assessment for real.
You can contact your local seAp team by clicking here or call their central number 0330 440 9000 or text SEAP to 80800
Opening hours Monday: 10am-5pm, Tuesday-Friday: 9am-5pm
They aim to respond to answerphone messages within 1 working day