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Helpline: 0800 0699 784Email: office@thenationalcareline.org

The National Care Line provides a much needed service by giving support and information to older people, their carers and their families.

If you have found our information helpful or would like to make a contribution towards the service, please click on the Donate button below.

We receive no state funding so all contributions are very welcome to help ensure that the service is here for those in need. 


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We’re delighted to be a winner in the CARE Advice Awards 2015 for our helpful approach to offering advice on care. Sponsors Wright Hassell commend winners as “go to” sites for anyone needing information about care.

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Welcome to the National Careline

The National Careline is a not for profit company offering information about care and support for older people, their carers and their families.

The objective of the National Careline is to provide a portal that signposts users to various organisations including, Government departments and support networks to help create a clearer understanding of the care maze.

Topics include:

  • What help and type of help is available
  • Where to access help
  • Where to access financial support

The National Careline also provides a wealth of extra lifestyle information that users may find beneficial in their support and care of the older person.

Our service is free to all users

Our mission at The National Careline is to give you the help and support you need together with the information to plan ahead with confidence for the future.

Click here to read more about The National Careline and watch an interview with founder Barbara Davies


The National Care Line News

Creative Ageing Programme

Details of the forthcoming events in the Creative Ageing Programme run at The Courtyard Theatre in Hereford. This is a fun programme with something for everyone.

Protect your pension from scams

The Pensions Advisory Service have produced this guide to protect your pension. Please read it and pass the information on.

Active Minds Launches Innovative Multi-Sensory Reminiscence Product

Dementia activity company, Active Minds, launch a first-of-its-kind reminiscence activity incorporating sound and smell for people with mid- to late-stage dementia

NHS Electronic Prescription Service

How the Electronic Prescription Service can help you

NHS-funded nursing care rate for 2016 to 2017

The NHS contribution towards the costs of a place in a care home with nursing is being increased on an interim basis to 156.25.

FCA warns of investment scam risk for over-55s

The FCA has found nearly half of people aged over-55 investing in unregulated products do so without seeking professional advice.

HMRC Scam Warning

HMRC Scam Warning - please be aware and warn others

Govt talks with DR UK and DBC on PIP mobility rules

Disability Rights UK welcomes the Governments agreement to hold urgent talks with us and the Disability Consortium on the fairness of the current PIP moving around descriptors.

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