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Helpline: 0800 0699 784Email: office@thenationalcareline.org

The National Care Line provides a much needed service by giving support and information to older people, their carers and their families.

If you have found our information helpful or would like to make a contribution towards the service, please click on the Donate button below.

We receive no state funding so all contributions are very welcome to help ensure that the service is here for those in need. 


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We’re delighted to be a winner in the CARE Advice Awards 2015 for our helpful approach to offering advice on care. Sponsors Wright Hassell commend winners as “go to” sites for anyone needing information about care.

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Welcome to the National Careline

The National Careline is a not for profit company offering information about care and support for older people, their carers and their families.

The objective of the National Careline is to provide a portal that signposts users to various organisations including, Government departments and support networks to help create a clearer understanding of the care maze.

Topics include:

  • What help and type of help is available
  • Where to access help
  • Where to access financial support

The National Careline also provides a wealth of extra lifestyle information that users may find beneficial in their support and care of the older person.

Our service is free to all users

Our mission at The National Careline is to give you the help and support you need together with the information to plan ahead with confidence for the future.

Click here to read more about The National Careline and watch an interview with founder Barbara Davies


Want to find out more about the new Care Act? Download the factsheets on Part 1 of Care Act to see how the changes will affect you.

The National Care Line News

1bn further cuts to social care will hit tens of thousands, say experts

Council care bosses urge sustained and substantial extra funds to help older and disabled people in England

Bromsgrove Library Dementia Friendly Community Event

Dementia Friendly Community Event at Bromsgrove Library

Care and Repair Forthcoming Events for June

Care and Repair forthcoming events for Evesham in June 2015

1.1 million over-65s are now in work.

Retirement is now a "passe phrase" that is "no longer relevant" - due to the number of people working past their retirement age

Practitioners must use Care Act to reverse reduction in support for older carers

Older carers are growing in number but fewer are receiving support, but the Care Act provides an opportunity to tackle this, says Helena Herklots, chief executive, Carers UK

Conservatives plan annuities review as rates plunge to record lows

The Conservative party will review the value for money of annuities if it wins the general election after rates plunged to record lows, Ros Altmann says

Pension predators: six ways scammers target savers

Pension problems

With the pension reforms well into force, those aged 55 and over are susceptible to scammers.

Care reform: why costs in old age could still spiral

The government is overhauling the current long-term care system with a cost cap and deferred payment scheme.

Taxing until the pips squeek

Disability Rights UK comments on the proposal to tax DLA/PIP

Caring For Someone You Love With Alzheimer's Disease

The majority of people with Alzheimer's disease live at home, where family and friends provide most of their care. As memory loss and other symptoms progress, it increases the amount of time and energy caregivers and families spend caring for their loved one.

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