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Helpline: 0800 0699 784Email: office@thenationalcareline.org

The National Care Line provides a much needed service by giving support and information to older people, their carers and their families.

If you have found our information helpful or would like to make a contribution towards the service, please click on the Donate button below.

We receive no state funding so all contributions are very welcome to help ensure that the service is here for those in need. 


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Welcome to the National Careline

The National Careline is a not for profit company offering information about care and support for older people, their carers and their families.

The objective of the National Careline is to provide a portal that signposts users to various organisations including, Government departments and support networks that will help create a clearer understanding of the care maze.

Topics include:

  • What help and type of help is available
  • Where to access help
  • Where to access financial support

The National Careline also provides a wealth of extra lifestyle information that users may find beneficial in their support and care of the older person.

Our service is free to all users

Our mission at The National Careline is to give you the help and support you need together with the information to plan ahead with confidence for the future.

Click here to read more about The National Careline and watch an interview with founder Barbara Davies

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The National Care Line News

MPs: scrap stamp duty for over-60s

Politicians say the measure would help many older people who want to downsize homes but can't afford to.

Be Clear on Cancer, Blood in Pee campaign

Campaign urges: Be alert to the symptoms of bladder and kidney cancers

Britain's elderly face retirement home shortage

The UK's housing crisis extends to retirement villages as the number of over-60s is set to triple by 2050

The cap on long-term care costs: myths and reality

Much has been made of a 70,000 pounds cap on care costs. But numerous conditions limit its use.

What is life like for an older person today?

To celebrate the UN International Day of the Older Person this infographic looks at a range of ONS statistics on people aged 65+.

The old - not the young - need subsidised mortgages

Equity release is a lump sum loan which the customer doesn't have to repay until moving into care or death - when proceeds from the house sale are used to cover the debt. The Government intervenes in the mortgage market to help the young - but there's a stronger case for it to subsidise mortgages for older homeowners

Council unlawfully deprived woman of liberty due to ignorance of Mental Capacity Act

Court of Protection finds Somerset Council committed multiple human rights breaches against disabled woman unlawfully prevented from returning home


A Coleford law firm has been recognised after facilitating over 1 million pounds worth of gifts in one year from people choosing to support the charity through their wills.

Government must be prepared to increase Care Act funding, warn council chiefs

Unpredictable costs from carers and self-funders could ramp up bill for implementing legislation, say adults' directors and councillors

Reprieve for savers who change mind over annuities

No tax penalties for those who change mind and pensioners handed more time to decide what to do with their savings.

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