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Helpline: 0800 0699 784Email: office@thenationalcareline.org

The National Care Line provides a much needed service by giving support and information to older people, their carers and their families.

If you have found our information helpful or would like to make a contribution towards the service, please click on the Donate button below.

We receive no state funding so all contributions are very welcome to help ensure that the service is here for those in need. 


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Welcome to the National Careline

The National Careline is a not for profit company offering information about care and support for older people, their carers and their families.

The objective of the National Careline is to provide a portal that signposts users to various organisations including, Government departments and support networks to help create a clearer understanding of the care maze.

Topics include:

  • What help and type of help is available
  • Where to access help
  • Where to access financial support

The National Careline also provides a wealth of extra lifestyle information that users may find beneficial in their support and care of the older person.

Our service is free to all users

Our mission at The National Careline is to give you the help and support you need together with the information to plan ahead with confidence for the future.

Click here to read more about The National Careline and watch an interview with founder Barbara Davies


Want to find out more about the new Care Act? Download the factsheets on Part 1 of Care Act to see how the changes will affect you.


The National Care Line News

Pension predators: six ways scammers target savers

Pension problems

With the pension reforms well into force, those aged 55 and over are susceptible to scammers.

Care reform: why costs in old age could still spiral

The government is overhauling the current long-term care system with a cost cap and deferred payment scheme.

Taxing until the pips squeek

Disability Rights UK comments on the proposal to tax DLA/PIP

Caring For Someone You Love With Alzheimer's Disease

The majority of people with Alzheimer's disease live at home, where family and friends provide most of their care. As memory loss and other symptoms progress, it increases the amount of time and energy caregivers and families spend caring for their loved one.

'Tax trance' warning as 50,000 prepare to cash-in pensions

One in eight people over 55 are planning to take more than the 25 per cent tax-free cash when they are given unfettered access to their pensions from 6 April.

Councils mount legal challenge against Care Act funding allocations

West Berkshire and Wokingham, which both have critical eligibility thresholds, say Department of Health has not given them enough money to implement act

Under the radar: Why the FCA must do more to shut down pension scams

Experts are calling on the FCA to do more to shut down unauthorised firms targeting consumers accessing their pensions as Money Marketing research suggests its warning notices are failing.

No need to reassess people against Care Act eligibility threshold until their next review, says government

Government sets out plans to make transition to Care Act in England from 1 April, with old legislation continuing to apply in Wales

Annual Family Fun Open Day on Sunday 17 May 2015 from 12pm until 4pm

Please find details of our Family Fun Open Day to kick start Alzheimers Societys annual flagship dementia awareness raising week 17 to 24 May 2015.

April could be open season for pension scams, providers warn

The Association of British Insurers (ABI) has warned the upcoming pension freedoms could be open season for fraudsters.

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